Green background with banksneveraskthat logo BanksNeverAskThat Logo
#BanksNeverAskThat

Become a Pro at Spotting Phishing Scams

Oct. 01, 2020   |   Updated 1:23 PM ET

Every day, thousands of people fall victim to fraudulent emails, texts and calls from scammers pretending to be their bank. And in this time of expanded use of online banking, we are here to make you aware now more than ever. In fact, the Federal Trade Commission’s 2020 report on fraud estimates that American consumers lost a staggering $1.9 billion to these “phishing” scams in 2019 alone. Imagine where we are in 2020.

It’s time to put scammers in their place.

Online scams aren’t so scary when you know what to look for. And at Firstrust Bank, we’re committed to helping you spot them as an extra layer of protection for your account. We’ve joined with the American Bankers Association and banks across the country in a nationwide effort to fight phishing—one scam at a time.

We want every customer to become a pro at spotting a phishing scam—and stop bank impostors in their tracks. It starts with these four words: Banks Never Ask That. Because when you know what sounds suspicious, you’ll be less likely to be fooled. These top 3 phishing scams are full of red flags:

 

  • Text Message: If you receive a text message from someone claiming to be your bank asking you to sign in, or offer up your personal information, it’s a scam. Firstrust Bank never asks that.

  • Email: Watch out for emails that ask you to click a suspicious link or provide personal information. The sender may claim to be someone from you bank, but it’s a scam. Firstrust Bank never asks that.

  • Phone Call: Would your bank ever call you to verify your account number? No! Firstrust Bank never asks that. If you’re ever in doubt that the caller is legitimate, just hang up and call the bank directly at a number you trust.

You’ve probably seen some of these scams before. But that doesn’t stop a scammer from trying. For more tips on how to keep phishing criminals at bay, including videos, an interactive quiz and more, visit www.BanksNeverAskThat.com. And be sure to share the webpage with your friends and family.

What’s Your Scam Score? Take five minutes during National Cybersecurity Awareness Month to become a scam-spotter pro by taking the #BanksNeverAskThat quiz at BanksNeverAskThat.com. Share your score to encourage your friends and family to test their scam savviness, too. The more scam-spotters out there, the harder it is for phishing criminals to catch their next victim!
 
 
Like what you've read?
Sign up for updates
right in your inbox
 
 

Get Help Icon

Need Help? Visit our Help Center for answers to common questions & more!

VISIT HELP CENTER

Online Banking Icon

Online Banking

Managing accounts is easy with simplified layouts and intuitive navigation.

Contact Custome

Contact Customer Care

Our team is available to assist you with accounts, transfers, debit cards, online banking, and more.

Mobile App

Mobile App

Our mobile app for iPhone and Android devices makes banking a snap. Anytime, anywhere.